Video and audio don’t work on the ring video door bell

I am tired spend almost half a day resetting doing it again and again used different phone different positions sat it next to the router and even where I place the door bell I get min 100mps download and 32mbps upload if that is freaking not enough I have nothing else to say RING happens to be a fraudulent company and it’s probably infected with \_\_\_\_\_ and using this as an excuse why do I need to go to a forum for my issue to be resolved.