Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
A
Transfer a Ring Doorbell
cs-support
hardwired-battery-video-doorbell
I just bought a new house with a Ring doorbell installed. The previous owner removed the app before removing the device. How can I get the device to transfer to my account if the previous owner cannot remove it from their account?
720 •
0 •
0 •
21-03-2022 02:34:27
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Atuozzo. If you're able to contact the original owners, you can have them re-download the Ring App and then remove the Doorbell from their account. If you aren't able to get in contact with the original owners, you can find more information on device ownership in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360038010351-I-Would-Like-to-Take-Over-Change-Ownership-of-Ring-Devices). I hope this helps. :)
0
22-03-2022 06:36:06
•