Hi @user74311. If you have already enabled Snapshots, which requires a Ring Protect Plan, and it is still not working correctly, reboot your Doorbell using the Ring app to see if it helps. You also want to make sure your Doorbell has good signal strength. If these steps do not help, give our support team a call for further assistance.
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15-01-2024 10:30:06
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Justin_Ring
Hi @user74311. If you have already enabled Snapshots, which requires a Ring Protect Plan, and it is still not working correctly, reboot your Doorbell using the Ring app to see if it helps. You also want to make sure your Doorbell has good signal strength. If these steps do not help, give our support team a call for further assistance.
0
15-01-2024 10:30:06
•