Ring Video Doorbell

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B
Shared User
hardwired-video-doorbell
troubleshooting

I have deleted a shared user, deleted their phone in device section but they still have access. How do I completely remove a user?

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0

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20-01-2022 04:40:38

Responses (1)

  • C

    Hi @b46ef0241d7c83e4876606c4816a9e. They should no longer have access once they've been removed as a Shared User. When you go to Settings > Shared Access in the Ring App, do you see their name under the Shared Users list at all?

    0

    20-01-2022 17:51:07

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