Ring response times

Hi, at the start of the year I decided to go the Ring route and purchased a Ring Video Doorbell Wired. Fitted it with no issues (other than those stupid tiny cable clips - I digress). Walk past the door and a Motion Detection goes off. Ring the bell and the video feed opens on both of my Echo Show 5s. All sounds good? Unfortunately not. All of the above is true but in a real life scenario we are finding that person comes through our gate (Where the Motion Sensor Area starts), walks up our path, in the case of the postman they put the post through the letterbox, then turn, go back down the path, an move on to the next house. Now we get the notification on the Echo Shows and other devices (Phones and some Echo Dots). If the person rings the doorbell we hear the external chime (in the doorbell unit), answer the door then it rings on our devices. I can see that Ring has a great potential but unfortunately it's not for me if in making my life easier it is in fact not helping at all and is giving me a lot of stress trying to fix it. At the moment the £14 wireless doorbell I had previously seems a lot more useful than Ring as all of the good stuff from Ring doesn't work fast enough. The most basic function I expect of a doorbell is for it to ring to notify me when someone is there. At the moment Ring isn't doing this. Has anyone got any suggestions on this before I return it? I don't know if it is relevant or not but most times we open the camera on the Shows we get a message saying "Waiting for Ring.com", sometimes this will eventually load the camera feed, but a lot of times it just returns to the Home Screen. Device Health Power Transformer Voltage - Good Network Signal Strength - RSSI-61 Network Name - x (This is a 2.4 Ghz spur from my Gigabit Lan. (Wan 70 Mbps Up, 20 Mbps Down) Thanks in advance for any help.