Ring Video Doorbell

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K
Ring Pro Hardwired door bell - Half blue flashing light

Hi, Over the weekend our Ring Pro had stopped working. I turned power off and on again and the door bell rings when pushing it but it isnt connected to wifi or the chime. I cannot seem to go into setup mode as there is a constant flashing semi circle blue light. Only the top half of the circle flashes. I have tried resetting multiple times using the button on the side to no luck and cannot connect to it via my phone or the Ring Chime. Any ideas?

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18-05-2020 03:10:50

Responses (2)

  • D

    I have the same issue with mine, did it get resovled?

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    18-05-2020 09:30:53

      B

      ...same as mine. It did this in January (after 2 months) and then reconnected on it's own in April, then disconnected itself witht he same symptons (again) on April 17th...someone oplease give me a reason to not yard this piece of crap out...

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      30-08-2020 09:11:08

  • J

    My new Doorbell Pro keeped with blue light blinking (half top circle) all the time. Reset button didn't work. A label from Ring, that cames in the package, says that this is a discharge battery in the unit so you must charge it al least **ONE HOUR**. I charged it for **FOUR HOURS** and nothing happened. Calling to Ring Support, they tell me to charge it at least for **24 HOURS**. I did it and the problem was solved, the blinking blue light changed to a beautiful fixed pale white circle and I could do normally the setup routine. RING COMPANY MUST CHANGE THAT LABEL: FROM 1 HOUR TO 24 HOURS.

    0

    03-02-2021 03:49:15

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