Ring Video Doorbell

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U
Ring pro 2 stopped getting power
hardwired-video-doorbell
installation
troubleshooting

I installed my ring pro two around 5 pm powered up fine everything installed fine, no issues. I went to check it in the app at 8 pm and it was offline. I discovered the device was not getting power. I checked the breaker and gfci and nothing was tripped. The door bell wires are not getting power. Is it possible the ring shorted the doorbell? I did not have the pro power pack hooked up.

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11-02-2023 03:51:34

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