Ring Pro 2: often not capturing the actual RING

For over half a year already i have been having the issue that the ring doorbell presses do not always result in a ring notification in the app or a notification on the Chime Pro 2 even though:- motion is recorded and a notification is given- when motion is recorded, the audible sound of the doorbell is heard when pressedTo directly give an answer to the generic questions:- yes, I have tried to turn it off and on.... it will work temporarily but the issue always returns- i have made a separate 2.4GHz network to connect all my ring equipment to, since the 5ghz compatibility is too selective- my RSSI is -40 and the doorbell is hardwired using the provided adapter- i have called the local support number in the Netherlands, but frankly it is quite terrible, they have no knowledge kn the equipment and can only lead me through a "what to do in trouble flowchart"I demand an escalation of this issue, I expect a doorbell to, at the very least, give an audible sound in my house, and even there the Ring Pro 2 fails (regardless of what the cool name and the high price may suggest)There are a few topics on this issue that have been given a lousy response by the support team; I am hoping these can be linked together such that support understands that it is not simply a matter of giving the generic answers and being done with it.Https://community.ring.com/t/ring-doorbell-pro-2-sometimes-no-ring-alert-but-only-motion-recorderd/170280https://community.ring.com/t/chime-pro-2-2nd-generation-only-singnals-about-half-of-the-time-when-doorbel-button-is-pressed/175136https://community.ring.com/t/doorbell-pro-2-is-neither-ringing-on-chime-2nd-gen-nor-receiving-notification/174475Please feel free to respond in this topic when you are having similar issues....