Ring keeps charging my card

Last month my Ring pro stopped working (Blinking blue light).. it's been almost 2 years and I've read that it's been happening more and more. So, I decided to stop using the Ring service. Deleted the device from my account. However, when I went to remove the plan, there is not option. I tried to delete the house from my account and it warms me that my plan will be cancelled, I agree and then it just says bad request. I successfully removed my credit card info from the account. However, I just received another charge from guess who? ring! I asked to delete my account, but it is still active. Has anyone else experienced this? No one can explain how to get out once the products start failing..