Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
T
Ring freezing during live view
app-settings
troubleshooting
ios
hardwired-battery-video-doorbell

Hello, I have the ring doorbell first gen. The live video and audio are freezing, however playback works just fine. What I've tried so far: -rebooted my router modem combo -switched my phone to use data to see if that helps -changed the channel on my modem/router -reset the ring doorbell I'm not sure what else I should try? I do have the chime pro extender but it's the same distants from my front door to the chime pro and my home network so I don't see how that would make a difference. My chime pro and router are across from each other. My ring health report shows a good signal strength usually averageing around rssi50 or a little above. This just started recently. Any other ideas? Thanks! Note that I can not share a video regarding the issue as it only does it during live view or answering a live ring, when I play it back audio and video are fine.

7189

0

4

02-05-2021 05:18:49

Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members