Responses (49)

• C

  Caitlyn_Ring

  Accepted Solution

  When your Doorbell button is pressed, your Doorbell will begin recording the event. Subsequent Doorbell button presses while this event is being recorded will not trigger a new event. Once your Doorbell is done recording and processing the initial button press, pressing the button again will generate a new ring event. This is the intended behavior for Ring Doorbells at this time. You're welcome to add your feedback to our Feature Request board.

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  31-03-2025 07:10:32

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• M

  Marley_Ring

  Good question @Ric1! If your Doorbell is pressed an event will begin recording and notification is sent. While additional presses will not notify again during the event, the recording will usually end in about 30 seconds (depending on model), and become available for another ding event moments afterward. I hope this helps! :)

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  23-12-2019 11:06:34

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  illnarrator

  this doesn't help. what would help is if the doorbell behaved like every other doorbell and allowed for more than one ring every 30 seconds.

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  15-09-2020 04:23:39

  B

  Bones

  I agree...that answer is a non-answer. It just described the basic function of the Ring doorbell and that was all. Isn't there a way to allow the ring doorbell to ring more than once per 30 seconds? I mean, just have it so that it makes a ring that the visitor can hear the second time the other times they push it so that they know it's working? It must be possible with a firmware update, shouldn't it? I had people say they were going to leave because we didn't hear the chime or have our phone on us and then when they pushed the button again no ring was heard, so they figured no one was home or the doorbell wasn't working (they knocked, that's how we knew they were there).

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  16-09-2020 01:52:52

  M

  Marley_Ring

  Hi neighbors! At Ring, we are always working to add to and improve on our devices and features. As we like to provide many options or solutions for your 'Ring of security', one of those solutions is our Chime and Chime Pro. If your existing chime kit is too short of a ring or not loud enough, our Chime devices feature a volume setting and various tones to choose from. You can also have multiple and plug them in close to the door for visitors to hear. These devices can be found on our [accessories page at Ring.com](https://ring.com/collections/accessories). Alternatively, here is our [chime kit compatibility list](https://support.ring.com/hc/en-us/articles/209028546-Ring-Video-Doorbell-Pro-Chime-Kit-Compatibility-List) which may contain a louder chime kit or a digital one with more sound options. :)

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  16-09-2020 04:46:04

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  41CovesEnd

  I still dont see the solution to this - HOW CAN I SET THE RING DOORBELL TO RING WHEN PRESSED EVERY TIME???

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  03-10-2020 02:32:32

  P

  Philinator

  Agree, I have the same issue. What would be the solution for this? I am sure there should be a setting which allows for multiple rings?

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  21-10-2020 06:58:21

• T

  timinsf

  I also have this same problem. I just switched from a Nest doorbell and wish I didn’t. Only one ring every 30 seconds is crazy.

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  31-12-2020 04:06:03

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• 5

  57JDavis

  I completely agree with everyone complaining about the single ring every 30 seconds. It is sad that I either have to return the chime without a resolution to needing a doorbell within my home OR place a tacky sign on my ring to let visitors know they can only ring the doorbell once every 30 seconds. PLEASE RING FIX THIS ISSUE SO WE CAN HAVE A NORMAL DOORBELL THAT RINGS INSIDE MY HOME! Otherwise, there really isn't much benefit to having the Chime.

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  01-01-2021 05:38:26

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• MO

  Marcel-Ohio

  I just ran into the same issue, I even bought a new transformer as I thought it was due to low voltage, this is a sad excuse for a doorbell.

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  03-01-2021 11:16:44

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