Ring Video Doorbell
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Ring Doorbell Pro Offline
My Ring Doorbell Pro went offline two weeks ago. Followed the troubleshooting steps, but will not connect. Reset the power, still will not connect. I cannot connect to its WiFi in setup mode. This is the second time this has happened. The first time it resolved on its own after a week. I'm thinking this unit is defective.
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11-05-2020 19:41:53
Responses (1)
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Hi my doorbell pro is offline from yesterday after past 5:00 pm. I having try to connect to WiFi and nothing. I don’t know what going on
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07-06-2021 00:40:55
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Turner1
I had a similar issue. In the end I called the Support number and they were very helpful. Ended up sending me a new doorbell replacement free of charge.
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12-05-2020 09:37:33
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