Responses (1)

• M

  Marley_Ring

  Hey @rss! It is possible there is motion being detected which is triggering the lens and night vision PIR. Do you have a video example of this behavior, and is it occurring when no motion is detected?

  0

  •

  12-11-2019 11:17:30

  •

  Reply

  R

  rss

  I have watched the Ring from a distance at night and there is no motion and the pulse emitting from the Ring (every 14 minutes) is not a light but must be an infrared pulse - see picture 

  0

  •

  13-11-2019 03:32:50

  J

  Jimmy2

  My doorbell 2 does the same pulse. I put up another cam to test and it happened 15 times between 4am and sunrise.

  0

  •

  11-12-2019 06:42:17

  A

  alant89

  Have you tried performing a factory reset on your Ring Video Doorbell Pro?

  0

  •

  11-12-2019 07:38:38

  M

  Moosecode

  Hi I'm getting The same with the ring door bell 2. Have you solved the issue ?

  0

  •

  28-12-2019 11:27:12

  K

  Kenbanks

  Same issue here. Ring doorbell 2. Just installed and away from home and my non Ring security camera catches what at1st I thought was a light, but assume is an infrared flash. No motion or video all night from Ring doorbell. But every 14/15 minutes there’s an infrared flash. Is it illuminating to “look” for motion? Is this as it’s intended to be? I have pictures and non ring video if needed.

  0

  •

  07-01-2020 06:45:41