Responses (2)

C
Caitlyn_Ring
Hi @JojhnathanSmith1969. If you're comfortable looking at the wiring for your Doorbell Pro 2, you can find the installation instructions in our Help Center [here](https://support.ring.com/hc/en-us/articles/360054675132-Video-Doorbell-Pro-2-Installation-guide-) to double-check. Otherwise, I would urge you to follow up with our support team for further assistance as your safety is one of our top priorities. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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14-07-2022 18:34:47
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V
vmurphy1
@JojhnathanSmith1969Did you ever figure out why your Ring Doorbell Pro 2 was getting so hot? I am having the same issue. Ring support has not provided me with a solution.
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28-09-2022 11:57:11
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