Ring doorbell not recording everything

Question

I had someone in my front yard and the doorbell did not start recording but does when a car drives by. I’ve tried changing the settings to people only and no difference. Any suggestions?

Ericrothenberg · Answer

I have a similar issue. With people approaching the front door, my doorbell starts recording sometime after there has been motion. So I don’t see them walking up just after they’re already at the door or when they’re walking away. Would love to know how to improve this.

Murray · Answer

Hi, it's oribablg down to your motion zones and sensitivity setting. You would need to post a screen grab of the motion zones and the camera view to ge able to access what changes you could make.

Ring Video Doorbell

Ring doorbell not recording everything

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