Ring Doorbell Gen 2 Want to get Ring Only Notifications

Question

I live in a complex that only allows video doorbells to work when someone pushes the doorbell button (not via motion detection). I can't seem to get a notification on my iphone 13 mini when someone pushes the bell and I have the ring alerts toggled on but the motion detection and motion alerts toggled off. I have checked all my iphone notification and Ring app settings. There must be others who have the same issue/question. Can anyone help?

Justin_Ring · Answer

Hi @user_5625be. Try also uninstalling and reinstalling the Ring app to see if it helps. We also have this Help Center page with other steps you can try. I hope this helps.

Ring Video Doorbell

Ring Doorbell Gen 2 Want to get Ring Only Notifications

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