Ring Video Doorbell
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Ring Doorbell 2 getting AC power but not showing as hardwired
troubleshooting
hardwired-battery-video-doorbell
Hi, Video doorbell 2 originally purchased in 2017, has been hardwired via an AC transformer since purchase, no issues Tonight got warning that battery was at 30%. Odd. Take off doorbell, check wiring with multimeter, still getting 24V AC at the screw terminals. Battery is now charging via USB. Why would it not be showing hardwired? Is it just that the battery has expired?
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15-09-2021 07:38:28
Responses (2)
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Same issue today just noticed has ac power but not registered as hardwired as before.
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07-12-2024 03:46:00
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bomtarnes
Battery charged overnight and now back in. Only showing as battery powered. Checked with multimeter again- screw terminals are getting 24V AC still.
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16-09-2021 07:01:20
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