RING donate Doorbells to Victims of Crime, then disable video recording!

**RING** have donated Doorbell 3 cameras with lifetime subscriptions to Norfolk Victim Support UK. RING made an error with a batch of these donated Doorbells where the lifetime subscription was not linked to the device's MAC ID. As a victim of crime, I was given one of these donated cameras to record video evidence of on-going harassment. **Victim Support** contacted RING on 20th March and made them aware of the situation with donated devices missing lifetime subscriptions: RING promised to resolve this issue as soon as possible. **RING** telephone support have no knowledge of donated cameras with lifetime subscriptions. I have sent them documents from Victim Support proving the Doorbell was donated by RING and should include a lifetime subscription, but RING telephone support are unhelpful and rude, making false statements: repeatedly claiming I need to pay for a subscription, or Victim Support needs to pay. **Please** can someone at RING investigate this issue and resolve it. RING donated the devices and promised victims of crime lifetime subscriptions, but the device I have has a trial subscription that is about expire in 2 days, disabling the Doorbell from being able to record video evidence...