Ring Video Doorbell

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J
User Solution
Ring 3 not working at all no lights or anything
battery-video-doorbell
troubleshooting

Hi my Ring 3 has stopped working. I have now replaced the battery and turned on and off the WiFi and still nothing!Tried troubleshooting and it just keeps coming back to charge battery? I have charged it overnight then still nothingNo lights/flashing or anything at all?The App says that the battery is 30% with the old and new battery put in fully chargedJust stopped recordingPlease help

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02-04-2024 15:54:37

Responses (1)

  • J
    User Solution

    Hi @JulieM60. If your Doorbell is unresponsive and you have fully charged the battery, try factory resetting it to see if it helps. To factory reset your Doorbell, press and hold the set-up button on it for 20–25 seconds. If you have tried this step and are still having the same concern, give our support team a call for further assistance.

    0

    03-04-2024 19:07:14

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