Ring Video Doorbell
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Power outage
hardwired-video-doorbell
installation
troubleshooting
We had a power outage that only lasted milliseconds. The Ring Pro 2 that is hard wired has been offline since then. Device health shows a good signal and 16v power, but it won't reset. There is no light when the reset button is pushed and the troubleshooter says this is because there is no power to the unit. That obviously isn't accurate. Is this a matter of disconnecting the power source so that it goes through power cycling?
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21-08-2022 01:42:12
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