U
Poor Wifi connection with chime pro
wifi
connectivity
chime-pro
troubleshooting
I have a Doorbell 3 with a chime pro connected to it as well as 5 cameras. The doorbell is about 4 metres from the chime pro yet i still get constant "poor wifi" messages and , when i am work i get notifications of deliveries etc AFTER the person has left. Is there anything i can do to get decent wifi or should i look at a different brand set up?
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15-06-2023 08:27:26
Responses (1)
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Caitlyn_Ring
Hi @user9840. Where is the router located in this setup? The Chime Pro is intended to be installed at about a halfway point between the Doorbell and your router so it can provide a stable and strong signal to the Doorbell. I'd suggest trying the [Chime Pro Placement Test](https://support.ring.com/hc/en-us/articles/360052520292-Using-Chime-Pro-Placement-Test-to-optimize-your-wifi) to find the optimal place to put your Chime Pro so it can provide your Doorbell with a strong signal.
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16-06-2023 08:48:36
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