Ring Video Doorbell
Poor Video Doorbell 2 experience
I wish someone had told me this before I bought the Ring VD2 less than 2 years ago from Costco. Even with low activity/events it never held a charge more than a month or two and recently started totally depleting within a week or two. Tired of constantly having to recharge it, I finally called Ring's customer service. They verified through testing that the unit is defective, yet will not stand behind their product and replace it. Though they did offer to sell me a replacement for $100!? I already have a $200 defective unit, why in the world would I want to have $300 invested in such a poor quality product supported by poor customer service?? So just be aware that Ring could expect you to spend an average of $150 a year on your Ring VD2 just to keep it working, in addition to the optional paid monthly subscriptions. Fortunately there are many other great options from Nest, ADT, Simplisafe, Blink, Arlo, etc.
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24-09-2019 03:55:01
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