Peephole camera doesn’t detect package drop offs

I live in a town home with about 4 steps up to my door from the sidewalk. My ring detects anyone walking on the sidewalk. And will notice me coming in and out, but the capture is significantly delayed. The most difficult issue I’m having is that my ring is not detecting package drop offs AT ALL. I will get a notification from Amazon saying my package was delivered (with a picture) but my camera did not capture it?!!?