Hi @Dominique1234. Which model of Doorbell do you have? With the Video Doorbell 2, the setup button is located underneath the faceplate on the front of the Doorbell rather than on the back. The Video Doorbell 2020 will have the setup button on the back of the device itself. I hope that helps! :)
Caitlyn_Ring
Hi @Dominique1234. Which model of Doorbell do you have? With the Video Doorbell 2, the setup button is located underneath the faceplate on the front of the Doorbell rather than on the back. The Video Doorbell 2020 will have the setup button on the back of the device itself. I hope that helps! :)
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09-11-2020 11:01:36
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