Ring Video Doorbell
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No Audio! Help!
troubleshooting
hardwired-battery-video-doorbell
My audio was working great when first hooked up. Now, the people outside can hear me talking but I can't hear them...... any suggestions as to what might be going on??
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07-01-2022 18:09:32
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Caitlyn_Ring
Hi @Stephanieguel. You can find some troubleshooting tips and tricks for audio and sound concerns in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360050175212-Audio-and-Sound-Issues-Troubleshooting-Guide). I'd also make sure that the Ring App has permission to use your mic and speakers in your phone's settings, and that you do not have the volume silenced.
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10-01-2022 22:53:37
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