Ring Video Doorbell
Nightvision on Doorbell Pro 2 worse
I’ve replaced my gen 1 Video Doorbell Pro with the new Video Doorbell Pro 2 but am very disappointed in the quality of the night vision. Where the old cam could light up to 5 meters at least, the new does go as far as about 2 meters. Also there is much reflection at the right although I am using the wedge to mount the camera in an angle. Any ideas?
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09-01-2022 11:38:40
Responses (5)
- B
This how it is mounted: 
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14-02-2022 09:20:07
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- B
this is the view at daytime: 
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14-02-2022 03:10:17
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- B
@Bartje From your images I am fairly certain it is IR glare from the wall. Couple of things to try. Go into settings, video settings and night vision. There is an option for wall nearby why turns down the intensity. See if that helps. Also try colour night vision on and off. You can also turn off the IR light completely if you are in a well lit area.
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15-02-2022 03:04:42
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B@bemak187 thanks for the reply. I've already tried the options you suggested. All of them do not enhance the image quality. Probably I have to change the angle of the camera but the wedge that comes with the camera cannot be stacked :-(
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15-02-2022 03:12:45
THi @Bartje. Happy to chime in for Caitlyn here! My best suggestion would be to try and mount another piece of wood behind the Wedge Mount, to serve as a spacer. This might be enough to bring the Ring Pro forward and clear the bricks on the side. You can also use a drill to make a hole in the wood to allow the wires to go through. Once installed and tested, you can paint it to match the rest of the white.
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15-02-2022 11:23:52
- C•
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04-04-2023 11:20:44
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Caitlyn_Ring
Hi @Bartje. Can you please share a screenshot or video example of what you're seeing with the Night Vision? I'd be happy to take a look and see if it's what can be expected or if there are any suggestions I can offer that may help improve visibility. :)
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11-01-2022 08:45:06
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