Ring Video Doorbell
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Q
Night vision stop working recently
Recently, my night vision stop working.
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15-07-2020 06:39:37
Responses (1)
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Hi @JayL619. I'd recommend trying the troubleshooting steps recommended in Chelsea's previous post. If that doesn't do the trick, you can also look into adding more lighting on your porch area to balance out the light in your Doorbell's view so it's more clear at night. Should this concern continue
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15-03-2021 21:00:58
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JayL619
Night vision on my ring doorbell 2 stopped working. Now all I see is darkness when my ring detects motion. I think it has something to do with the street light across the street recently being fixed because if I put my hand over the lens to block the light the night vision activates. If that’s the case and the new light source is causing the night vision to be disabled what can I do to fix the issue? I have included a picture of I see when it is activated. 
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13-03-2021 04:58:53
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