Ring Video Doorbell

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Night vision not working

Hi, I can’t get the night vision to work on the Doorbell 2. I reset it, uninstalled & reinstalled the app but it is still black!

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15-07-2020 09:36:32

Responses (1)

  • C

    Hey @Audsc. Since you have done the uninstall and reinstall to no avail, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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    16-07-2020 08:18:26

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