Responses (1)

• M

  Marley_Ring

  Hey there, @bevhoward! This can certainly be changed in the Ring app. From the Ring app dashboard, open the menu and select the Neighbors option. This will bring you to the Neighbors page, in which you will see a settings cog in the top right hand corner. In your Neighbors settings there will be a "notification preferences" option. This option allow you to adjust your Neighbors notifications, including Notification Tones. I hope this helps! :)

  0

  •

  22-09-2020 08:29:32

  •

  Reply

  B

  bevhoward

  \>\> I hope this helps \ In your Neighbors settings there will be a "notification preferences" option. \

  0

  •

  22-09-2020 09:11:05

  M

  Marley_Ring

  Hi @bevhoward! After looking over additional Android information, it looks like Android has some unique options for alert tones due to it's operating system features. While you may still be able to choose tones for Ring devices in the app, as you shared, the Neighbors section of your Ring app seems not to. Thank you for sharing the image example! Rather than accessing Neighbors by Ring via the Ring app, please visit your app store and download the Neighbors by Ring application. When downloaded as a separate application, you may have additional options, whether through the Neighbors app itself or within Android settings, as this method would separate the Neighbors app from the Ring app. If this still does not present options to differentiate tones, whether in the app or on your mobile device, feel free to add a request in our [Feature Request board](https://community.ring.com/t5/Feature-Request-Board/idb-p/Feature_Request_Board). This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. :)

  0

  •

  25-09-2020 06:06:23

  B

  bevhoward

  \>\> Feature Request board \

  0

  •

  25-09-2020 10:34:50