Ring Video Doorbell
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Motion Zone Adjustment Zoomed In too far on Doorbell 3 plus
When I try to adjust motion zone, I see the full image in portrait but when I tap adjust motion zones it switches to full view in landscape and cuts off the top 1/3 of the image so I can’t extend the zones upward. Tried to zoom every way I can think - wee the images
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08-11-2020 09:41:50
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Caitlyn_Ring
Hi @MCrowley57. This is actually how it is intended to function. Motion zones can not be extended to the full area of your Live View when creating these zones because the area your camera covers is slightly larger than the area your motion sensors cover. You can read more about the Customizable Motion Zones in our Community Post [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Feature-Update-Customizable-Motion-Zones-for-Battery-Devices/ba-p/62829). I hope that helps! :)
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10-11-2020 09:37:07
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