Ring Video Doorbell
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Mode setting cannot be saved
hardwired-video-doorbell
app-settings
troubleshooting
Hi Ring support teams, yesterday I no longer save mode setting changes for all my security cameras as well as the doorbells. When I go to Settings → Modes → Disarmed → Cameras and toggle off “mode detection” and click save I get the error message “Something sent wrong, . please try again later”. I get the same message for all cameras and all modes, on the website or phone app. The ring app is the latest version & I have not turn on the VPN. May I know to resolve it? Thank you.
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06-06-2024 05:12:30
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Tom_Ring
Hi @user83095. Do you have an active Ring Protect Plan? Without an active Ring Protect Plan, some features are not available.
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07-06-2024 06:55:51
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