Ring Video Doorbell
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Issues with my Ring Doorbell, Wired, Color Black
When my ring doorbell camera first started giving me problems, it was offline & no was able to get it back online. My family spoke with Customer Support & was told the doorbell camera itself, was fine, but there was something about power to the camera. Now, it isn’t even lighting up. I’ve been away for several months, and have to leave again soon. I would like to get my Ring back up & running. How can I get someone professional to come out & fix it?
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05-12-2024 20:24:03
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Tom_Ring
Hi @user_c6cf81. What is the RSSI for your Doorbell Wired? Is this connected to a doorbell transformer? If so, what is the voltage rating for the transformer? Check your device health menu to see the power status of your doorbell. Thank you for this information, it will help us troubleshoot the issue.
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10-12-2024 16:38:03
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