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Ring Video Doorbell

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How to remove previous owner account
app-settings

How to remove previous owner account

803

0

2

24-07-2021 12:58:15

Responses (6)

  • M

    Just sign on under your own account and reset each device and add to your wifi.

    1

    24-07-2021 04:21:56

    • M

      Wrote: Please follow this steps is: 1. Go to Settings. 2. Go to User. 3. Click on the shared user profile. 4. Hit "remove user".

      0

      27-07-2021 09:00:29

      • M

        Hi there, @mungas82! It sounds like you might be referring to the change of ownership process, in which this [help center article](https://support.ring.com/hc/en-us/articles/360025997592-Ownership-of-a-Ring-Device) will help you with steps on resolving. If the process has not helped you obtain ownership, our support team can help further. :) Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

        0

        27-07-2021 04:55:14

        • G

          I like the way you made this article. Short but juicy[.](https://www.prepaidcardstatus.kim/) Thanks for sharing!

          1

          28-07-2021 03:05:34

          • J

            Thank you for sharing your knowledge[.](https://www.dgcustomerfirst.page/)

            0

            29-07-2021 03:04:52

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