Ring Video Doorbell
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Has ability to customize chime sound on Video Doorbell been removed?
I can't find a way to customize the ring sound on my doorbell (video doorbell 4) anymore. I was able to do this last year (halloween, christmas, etc) but the option seems to have been removed. As far as I can tell, they're pushing me to buy an extra "chime" device - which I don't want and clearly don't need if it was able to be customized before. Am I missing something?
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07-07-2022 17:37:08
Responses (2)
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Just noticed that I am unable to change tone in doorbell(not app). I have had a gen 1 then gen 4 since 2017 and was previously able to change the tone . Ring chat agent wrongly days this feature was never an option. Grrrr.
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08-07-2023 14:19:45
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Tom_Ring
Hi @rjnca. I would start by making sure that your Ring app is up to date, as well as your phones OS. From there, you should be able to change your [App Alert Tones](https://support.ring.com/hc/en-us/articles/115005889863-How-to-Use-Ring-App-Alert-Tones).
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08-07-2022 23:14:18
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