Hacked? Packages stolen twice, no video.

Has anyone else had packages stolen that your Ring didn't record? Posted in my Amazon review: I had five packages I was returning to Amazon and used the "UPS Pickup" option. \* I put them out early this morning, RIGHT IN FRONT OF THE CAMERA. \* Just before lunch, two of them were GONE and NO RECORDING OF IT. \* See photo for the before and after. \* I paid for the "PLUS" monthly service, $30/yr, but today it cost me about $100 in webcam and electronics. \* I had MFA turned on and my password was "ja!tw2J3mQ#d". (I've obviously changed it since) \* My wifi is hidden, uses WPA2 + AES, and a similar password. \* Why do I think it was hacked? Another package was stolen a couple months ago the exact. same. way.