Fake alerts

Question

Is anyone having this problem? I stopped paying for the Ring Plan and now my doorbell give alerts every few minutes all day and night. Is this my punishment from Amazon for dropping the Ring Plan?

Caitlyn_Ring · Answer

Hi @user_9e661c. The Ring Home Plan provides access to the Smart Alerts feature, which can cut down on the amount of alerts you receive. Since you no longer have a subscription, this is likely why you're noticing more motion alerts than before. I'd recommend reducing your Motion Zones and Motion Sensitivity to cut back on alerts, especially if your Ring Doorbell faces a high traffic pathway.

Ring Video Doorbell

Fake alerts

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