Ring Video Doorbell
Elite Install - Big Hole in Wall?
Do you really have to cut a deep rectangular hole to install the Ring Elite? If so it comes as a big and expensive surprise because the other Rings don't need this and it will be a well kept secret by Ring (until you buy it). Is there no way around getting the builder back to cut through very hard old bricks having just rendered the walls?
2284 •
0 •
2 •
13-12-2021 12:37:10
Responses (7)
- W
And yet here I am! If you've studied the design of websites (HCI) you will know that you need to do this with the user in mind rather than what the Sales force want all the time. One link to the full support page would not have been too difficult would it?
•0
14-12-2021 06:00:04
•
- W
Be kind says the forum instructions. I will take that to include do not be patronising. I've looked at all the instructions available which show a hole is needed. But an experienced contributer might have had some success another way? I would just like to know if this product can be mounted without battering a rectangle hole in my nice new rendered wall. Simply that please. Not RTFM when there wasn't useful link to the FM.
•0
14-12-2021 06:06:48
•
- M
If there is already a junction box at the mounting location, you may install the Ring Elite into this junction box. Whether the junction box is inside or outside of the wall might vary by location, however, I would ensure any junction box used is for outdoor use. Without a junction box, the Ring Elite would need to use the included bracket, in which cutting a hole is a necessary step, per the instructions below. https://support.ring.com/hc/en-us/articles/115003109743-Physically-Installing-the-Ring-Video-Doorbell-Elite If you are unfamiliar or uncomfortable with performing this installation, or if your local area laws/ building codes requires one, please consult with a qualified electrician. I hope this helps! :)
•1
16-12-2021 07:12:59
•
- W
Thank you for your assistance Marley_Ring. Sorry for the delay, I lost confidence for a while. I'm still a bit unclear having also read your link to the Ring instruction. Basically, I have a brick wall with a network cable coming out of it sealed with mastic. Am I right in saying I can simply screw the plate to the wall and if so will there be room to plug in the cable?
•0
07-01-2022 10:04:41
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
WhatThe
Sorry I have to disagree. There is no support on the product page. The dirty side of product information dare not muck up the pretty sales yak. https://en-uk.ring.com/products/video-doorbell-elite
0
14-12-2021 08:50:38
•