Ring Video Doorbell

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Doorbell will not connect to new WiFi network
connectivity
battery-video-doorbell
troubleshooting

Hi, I’ve recently moved WiFi providers and my Ring Doorbell will not connect. I go through the process but it will not pick up any networks at all, if I try and add mine as a ‘hidden network’ it gets to 95% then hangs there. Occasionally it asks what lights are showing (right white light is flashing) but then if you choose that on the menu, it simply goes back to the beginning. Any ideas? The doorbell is currently useless!

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17-12-2023 08:10:18

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