Doorbell stuck in night mode
Hello my doorbell seems to be stuck in night mode as of a couple weeks ago and only captures black and white video. The instructions on this say to go to video setting and look for night mode but it seems that is no longer an option. How do we get our doorbell back over to color in the daylight?
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04-06-2020 03:10:19
Responses (1)
- R
Withing about two weeks it flipped itself back to black and white only. It is now in plenty of sunlight and making a clicking noise that I can hear inside my house
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06-07-2020 03:17:38
CHey @Rebapple. Chiming in for Jennifer here! For further assistance, it would best to contact our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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06-07-2020 11:20:28
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Chelsea_Ring
Hey @Rebapple ! Have you recently tried resetting your device? Let me know :)
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09-06-2020 05:04:14
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