Doorbell stating unsubscribed but I paid last month and have an invoice for it

Question

I have a ring doorbell, I have subscribed for the Ring protection about a month ago.  It has been working fine and now it’s telling me I’m unsubscribed, even though the free trial finished last month and I have the invoice to prove I’ve paid for the Ring Protection

Justin_Ring · Answer

Hi @user58900. In the community, we do not have access to account information. Because of that, we cannot help with this type of concern here. You will need to contact our support team for further assistance. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus).

system · Answer

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Ring Video Doorbell

Doorbell stating unsubscribed but I paid last month and have an invoice for it

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