Doorbell pro v2. Motion working, but no RING

Strange things happening recently. Last 4 or 5 days or so. Doorbell motion triggers okay ( solid blue circle) chimes sound and notif to phone and Echo show. Motion event records… all okay. However, when doorbell is pushed…nothing. No notif to echo show, no notif to phone, and nothing from the chime. all silent. BUT… If I stand inside the house and carefully reach out to push the doorbell, without actually triggering the motion, then the doorbell sounds, at the doorbell itself, at the chime, on the phone and on the echo show. Obviously no good like that. So, have rebooted doorbell via app. Rebooted by unplugging it for a minute then plugging back in. Rebooted router. Disabled Ring skill in Alexa, then re enabled. Uninstalled Ring app and re installed. Still same. The doorbell only works when pressed from inside, If motion is detected first ( which obviously would be 99.9% of the time, then the doorbell doesnt sound. Im stuck. Have called support, wasted 2 hours. Back to square one, getting ready to bin everything. Just noticed something else may be relevant… ( see attached pic)… Online Ring dashboard… Front Door settings page… On right in red states “Local network issue " . Not sure why, because I have another 2 RING devices, 4 Amazon Echo devices, and about 20 other smart plugs, TVs, Cameras etc.........all showing okay. So maybe it means just the network of the doorbell itself ?? . Also...on the left of pic.... It shows a "Motion detection " toggle button, but doesnt show a " doorbell push/ring alerts” toggle button. ??? I would have thought it should show both, like it does on the mobile app. ?. Any help appreciated. Thanks