Ring Video Doorbell
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Doorbell not flashing when charging
My video doorbell is plugged in to charge via the USB, but nothing is lighting up to show that it’s actually charging. It’s been plugged in for almost 6 hours and it still says 15% battery in the app. Last night it was at 50% and I have no idea why it would drop that fast.
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30-11-2019 08:37:09
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Marley_Ring
Hey @PhillyJR! Try charging from different outlets around the home to ensure it's getting the proper power. If there are still no charging lights, please perform a reset by holding down the setup button for 20 seconds. I hope this helps! :)
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02-12-2019 10:19:06
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