Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
Doorbell dont update health
battery-video-doorbell
cs-support
Hi. I have the video doorbell 4, but I'm having problem with the battery health,i have 2 batteries and charged them full until the green light comes on. Tried them both, and it always says 29% charged, then keeps sending a notification to charge. I have waited 2 days/reset doorbell 3 times/updated app, but still on 29%. Thanks.
255 •
0 •
0 •
16-01-2023 05:49:09
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @user3335. You have tried the basic troubleshooting steps I would have recommended for this concern. The next best step would be to give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
17-01-2023 05:24:00
•