Ring Video Doorbell
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Door Bell Recording (all blank)
I have the Ring Pro Battery operated doorbell. Within the last month or so it stopped recording properly. When I view the recording all I get is a black screen. I have checked settings, etc. and nothing seems to work. Glenn Gage
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10-06-2020 08:51:33
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Chelsea_Ring
Hey @Ghgage. You can check out our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360023439472-Fixing-Black-Video-Errors-by-Adjusting-Your-Router) which details how to fix this black video error.
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10-06-2020 10:30:10
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