Disappointed customer hardwire device looses charge

Rings response to this faulty device is unacceptable. A 4 page article about how to turn off security settings on your device to extend battery life. Ridiculous! First, customers buy hardwired devices expecting them to work under the the feed of their home’s electricity. At the most the battery is a backup. Second, with a constant feed, there should be NO reason to reduce the “security device’s” advanced features. Three, buy more “accessories to make it work” is highway robbery. If you know your devices are not operating as advertised, replace them or send refunds. Don’t bother telling us how we can exten the battery life of our hardwired devices. If we wanted a rechargeable device, we would not have purchased “HARDWIRED” devices. Fix the problem and provide the proper customer service.