‎Disable or change battery push notification

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N

NdeRooij

Closed

Disable or change battery push notification

troubleshooting

Hi,Since a couple of days my Ring doorbell sends a push notification when the battery is at 30% or 20%. This notification is using the same sound as when someone rings the door which is confusing when someone is actually ringing the doorbell.Is there a way to turn off this notification or change the sound for it?We’re using iPhones and iPads with the Ring Video Doorbell “1”Thank you!

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29-06-2020 11:38:41

Responses (2)

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Pauldroome

Hi. How do I stop my doorbell from ringing as if someone is at the door, when I the battery gets to 30% and 20%. It’s only just started doing this, and it woke us up at 05.27 this morning.

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07-07-2020 09:34:31

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MichaelP

This is taking too long to resolve, the notification woke us and our dogs up around 5 am this morning as well. If Ring is unable to figure out a solution revert to the previous non intrusive method as this is not a customer friendly/requested change.

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14-09-2020 17:44:22

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ccnick

This low battery notification is keeping me awake! This is unacceptable!

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05-08-2021 15:01:17

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user75608

My ring camera is doing the same thing but it’s every hour wtf is going on with this thing?

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30-01-2024 15:35:52

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