Ring Video Doorbell
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Detects Motion REFUSES to record
battery-video-doorbell
troubleshooting
My doorbell has been detecting some motion not all, but does not record anything!! I have tried every troubleshooting option I was given many times over. I have a spot cam in my driveway that works flawlessly. NO it is NOT my wifi connection. Any inside tips tricks ?? I know I’m not alone on this.Thanks
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30-01-2024 16:12:34
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Tom_Ring
Hi @Laura1643. Do you have an active Ring Protect Plan subscription for your device? A Ring Protect Plan is required for videos to be saved.
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31-01-2024 17:19:42
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