Delay in recording getting worse

It now takes around 10 seconds for my ring doorbell to start recording when someone approaches. Recently my neighbor walked up to the door, unlocked the door and deadbolt and it did not start recording until the door was closing. Did not pick him up on the recording until he was coming back out. I’ve reset it several times and nothing changes. Any suggestions? (I tried uploading the video but could not figure how to change the format)