Connection to Ring servers

Is this a Ring problem or my system? My Live View consistently has problems connecting to the Ring servers and shows no camera image - just a spinning ring for 5 to 10 seconds, then asks if I want to retry. This happens many times, sometimes connecting eventually and sometimes not. Also many times a doorbell activation has failed to alert any device indoors, so I miss the caller. WiFi strength, speed and quality is excellent, but it appears to be a Ring server connection issue. Can I fix this?