Chime pro 'finish setup' issue

Question

So the chime pro is installed and working as designed. It still wants me to finish setup by scanning a QR code on a device. But when I scan one of already installed devices to help it stay connected it acts like I’m setting that device up for the first time. This is not intuitive. Why do I have to do this?

Caitlyn_Ring · Answer

Hi @CameronP. If you're being prompted to finish the setup, you may not have fully configured the settings. Walking through the setup process again by scanning the QR code and following the prompts will also finish the setup.

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Chime pro “finish setup” issue

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